| 1: |
Does
the equipment have a
warranty? |
| |
Yes.
Meno della Meta'
offers a 10-day, "No
Hassles", money-back
guarantee - plus a 30-days
parts & labor
warranty. Shipping costs
to Meno della Meta' are
the customer's
responsibility.
|
| 2: |
Is
shipping included in the
purchase price? |
| |
No,
shipping is not included.
Shipping is calculated
based on where you are
located. Everything is
typically shipped TNT
ground, unless otherwise
specified.
|
| 3: |
How
long will it take to get
the equipment? |
| |
The
equipment is shipped
within 48 hours after you
place your order. Faster
shipping times are
available for rush orders.
Our standard shipping
method is TNT ground.
Overnight shipping is
available at extra cost.
The equipment is shipped
out of Boston, MA.
Delivery time is dependent
on where the equipment is
being shipped. Your sales
representative can give
you approximate shipping
times and exact costs.
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|
| 4: |
Can
I pick up the equipment? |
| |
Pick
up is available at our
Main office Via di
Torrevecchia, 3/f - Rome.
However, we are not set up
like a showroom. You must
make an appointment to
pick up equipment. If you
pick up the equipment you
save yourself shipping
charges.
|
| 5: |
What
is included in the desktop
computer pricing? |
| |
The
price quoted for desktop
computers includes
keyboard, mouse, and power
cord. Monitors are sold
separately.
|
| 6: |
What
software programs come
with your
desktops/laptops? |
| |
All
our desktops and laptops
come with the following
operating systems:
- Anything
below 166MHz
comes with
Windows 95
- Anything
above 166MHz,
you have the
option of
either Windows
95 or 98
By
law, we cannot install any
other software programs on
our used computers. For
example, Microsoft Office,
Word, Excel, or any other
software program cannot be
installed by us, due to
copyright laws.
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|
| 7: |
What
are my payment options? |
| |
If
you pick up the equipment
at our Main office Via di
Torrevecchia, 3/f - Rome,
we will accept a money
order, cash, or credit
card (MC, Visa, American
Express). If the equipment
is being shipped, we only
accept major credit cards,
or you may send a check or
money order in advance.
However, the equipment
will not be shipped until
the check has cleared. We
accept purchase orders for
certain large corporations
and government agencies.
Prior approval is
required.
|
| 8: |
Do
you give quantity
discounts? |
| |
Yes.
The percentage depends on
the type of equipment and
the quantity purchased.
Ask your sales
representative for
details.
|
| 9: |
Are
your prices negotiable? |
| |
Yes.
If you find a lower price,
call us or fax us the
quote, and we will try to
beat it by up to 10%.
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|
| 10: |
Do
you sell parts? |
| |
Yes,
we sell parts and
"whole" systems.
|
| 11: |
Do
you buy used equipment or
accept trade-ins? |
| |
Yes,
we do.
|
| 12: |
Don't
see the answer to your
question? |
| |
Call
us at + 39 06 81170447, or email
us your question.
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|
